Shipping Policy
Shipping Policy
Thank you for shopping with SheLeen. We want your order to arrive as smoothly as possible.
Order Processing
Orders are processed before shipment. Processing times may vary depending on the product, availability, and order volume.
Shipping & Delivery
Delivery times depend on the destination, shipping method, and product ordered. Estimated delivery information may be shown at checkout or provided after your order is processed.
Please note that delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.
Tracking Your Order
Once tracking information becomes available, it will be sent to the email address provided at checkout. You can also use our Track Order page to check your shipment status.
Multiple Packages
Some orders may arrive in more than one package. If this happens, you may receive separate tracking information for each shipment.
Incorrect Shipping Address
Please review your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing.
Lost or Delayed Packages
If your tracking shows an unusual delay or you believe your package may be lost, please contact us with your order number so we can review the situation.
Damaged Orders
If an item arrives damaged, please contact us as soon as possible and include your order number along with clear photos of the item and packaging.
Questions?
For shipping questions, please contact us through our Contact page.